Terms and Conditions

1. General

All the information given on the website is authentic and correct.  The information and services on website can be changed or updated without any notice. Thereby, customers are requested as well as suggested to respond sensibly towards the changes made on the website time to time. In case you are not able to reach us due to some network issues, you are advised to be patient as Creative Conceptz believes that the great decisions are made with a cool mind only.

We are making all possible efforts to assure you the accuracy and completeness of the information mentioned on the site but we assume no legal responsibilities for the usefulness of the information being disclosed on the site. Also, Creative Conceptz is not liable for the contents belonging to any off-site pages references to the other sources which pop-up on the website.

2. Disclaimer of liability

  • Disclaimer of liability will specify the damages that one party e.g. ecommerce store owner, will be obligated to provide to the other e.g. customer, in the event of product failure and should reflect the level of risk involved. It will also specify what the ecommerce store owner will not be responsible for in the event of any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by the customer.

3. Intellectual Property/Trademarks

  • Intellectual Property/Trademarks – e-commerce businesses are often more vulnerable to intellectual property theft, whether it be your images, design, content, logos, product descriptions or the overall look and feel of your website. An intellectual property clause should act to ensure that brands or trademarks are not misused in any way and clearly state that nothing contained within the website should be construed as granting any license or the right to use any trademark without the prior written consent of the owner of the website.

4. Payment Terms

  • Payment Terms – e-commerce businesses are often more vulnerable to intellectual property theft, whether it be your images, design, content, logos, product descriptions or the overall look and feel of your website. An intellectual property clause should act to ensure that brands or trademarks are not misused in any way and clearly state that nothing contained within the website should be construed as granting any license or the right to use any trademark without the prior written consent of the owner of the website.

5. Data Protection

  • Data ProtectionData Protection should disclose how customer’s personal information will be used, stored and protected.

6. Delivery Terms

  • Delivery TermsDelivery Terms should cover both shipping and delivery and would typically include what the delivery costs are and how shipping charges are calculated but also (where third party service providers are involved) that the quality of delivery cannot be guaranteed.

7. Product Information & Warranties

  • Product Information & Warranties  should set out clear terms on how products can be purchased, whether there are any restrictions e.g. the restriction of sale for age-restricted products and services, and what happens in the event that a product cannot be supplied. Some online stores will also include warranty information as part of their terms and conditions whereas others will have a separate Warranty policy.

8. Right to cancel

  • Right to cancel  This clause should set out the circumstances in which the customer has the right to cancel their order, the process in which they must follow in cancelling their order and any other requirements e.g. goods must remain unused and returned in it’s original packaging.

9. External Links

  • External Links are often provided on sites for the user’s convenience but there should be a clause to state that the links, and the related content, are outside of the control of the ecommerce store owner and usage should be at the user’s/customer’s own risk.

10. Website Terms of Use

  • Website Terms of Use simply sets out the terms for accessing a website and applies to every single visitor. The terms of use usually cover items such as privacy and prohibited uses of the website.